Cancellation & Refund Policy

1. No Refund Policy

Due to the nature of our platform and direct payment system to exam authors, we do not support refunds or cancellations once a purchase has been completed. All sales are considered final.

2. Why No Refunds?

Our system is designed with direct payments to content authors. Once you purchase an exam, the payment is immediately processed and transferred to the respective author. This architecture ensures authors receive fair compensation for their work but makes refunds technically unfeasible.

3. Before You Purchase

We encourage you to:

• Carefully review exam descriptions and requirements
• Check the exam duration and difficulty level
• Ensure you have the necessary time to complete the exam
• Contact support if you have any questions before purchasing

4. Technical Issues

If you experience technical difficulties accessing your purchased exam, please contact our support team immediately. We will work to resolve technical issues that prevent you from accessing your purchased content.

5. Contact Support

For any questions or concerns regarding your purchase, please contact us at hello@exampub.com. While we cannot offer refunds, we're committed to helping resolve any issues you may encounter.